Welcome to Jimple's privacy policy. We are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, and safeguard your information when you use our applications.
IDENTITY AND CONTACT
Jimple Pty Ltd
Level 6, 24 Albert Rd,
South Melbourne, VIC 3205
Australia
Email: info@jimple.com
WHAT INFORMATION WE COLLECT AND WHY
Your Jimple Account: When you register for a Jimple account, we collect basic information like your name, email address, and country. If you register on behalf of an organization, we may ask for additional details such as the organization's name and your role.
Application Usage Data: We collect information about how you use our applications, such as your settings (e.g., keyboard and voice preferences), personalized content (e.g., user-specific words and photos), and activity (e.g., frequency of app usage). We also collect anonymized usage statistics to improve our products and for research purposes.
Support Requests: If you contact us for support, we collect information like your name and email address to assist you effectively.
PROTECTING MINORS' PRIVACY
We understand the importance of protecting the privacy of minors who use our applications. We limit the collection and processing of their personal data as much as possible, especially in educational settings where we act as a processor and follow the instructions of schools and universities.
SHARING YOUR INFORMATION
We do not sell your personal data to third parties or use it for advertising purposes. Your information is only shared with: Authorized App Team Members: Those who support the user, such as parents, teachers, or caregivers. Service Providers: External partners who assist us in delivering our services. Legal Obligations: In cases where we are legally required to disclose personal data.
WHERE YOUR DATA IS STORED
Your personal data is processed on servers located in the European Economic Area (EEA), the United States of America (USA), and Australia. If data is transferred outside the EEA, we ensure it's done in compliance with applicable laws, such as using EU standard contractual clauses.
SECURITY AND RETENTION
W e employ various security measures like encryption, SSL, and access management to protect your data. We retain your personal data only as long as necessary or as required by law. Users' data is retained for 18 months after license expiration.
YOUR RIGHTS
Y ou have the right to access, amend, or delete your personal data. You can also request restrictions on certain data processing or withdraw consent previously given. If you have any concerns or requests, please contact us. Additionally, you have the right to lodge a complaint with your local data protection authority.
CHANGES TO THIS POLICY
We may update this privacy policy to ensure compliance with relevant laws. We recommend checking this policy regularly for updates. If there are significant changes, we'll notify you. By continuing to use our applications after any changes, you accept the updated policy.
Thank you for trusting Jimple with your privacy. If you have any questions or concerns, please don't hesitate to contact us.